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Blaze icon does not scroll in app, and stays on top of all other objects.

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Periodically, the icon for my blaze stays on top and doesn't move when I scroll. I'm using a Motorola Droid Turbo on lollipop on Verizon.

Screenshot_2016-10-01-08-49-18.png

Screenshot_2016-10-01-08-49-04.png

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if it says "today" under the icon it is the second swipe detail screen from the watch face.

You can prove this by pushing the left button, or swiping the logo off right to left.

To return to the icon swipe left to right from the clock face.

Tap the icon and now you can scroll up through stats.

Your Blaze "remembers" the last screen you had open before it went dark, so when you tap it is the one that returns.

 

Hope this solves the mystery for you Marcus!

Have a great weekend, get some sunshine.

 

Ah, I see you posted Android photos now, yeah that's an Android OS thing, not in my wheelhouse - will leave to an Android user to help unpack...

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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@wmchapman
Thanks for the speedy reply, but this is not a device issue, it is the Android app. I have attached screenshots to my original post to clarify.
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Has anyone else had this occur?

As a hot fix, I can got into device settings and it resolves. I doubt this bug is critical or anything, just aesthetically annoying.

If Fitbit is working on the updated Android dashboard, by all means don't worry about this, other than noting the issue and prevent similar occurrences in the next update.

Oh, also, it's lollipop 5.1, app version 2.34 (2183039)

Marcus
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Thanks for the update @SunsetRunner! This is really odd, thanks for adding the screenshots to clarify your post. At the moment there is an app update, this may help to solve the issue. To update the Fitbit app:

  1. Open the Google Play store on your device.
  2. Tap the menu button.
  3. Tap My Apps and choose the Fitbit app.
  4. Tap Update. If you want automatic updates in the future, check the Allow automatic updating box.

If this doesn't help please log out from the app, reboot your phone and log back in. 

 

Keep me posted with the outcome! 😉 

Lucy | Community Moderator, Fitbit

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