10-14-2018 20:17
10-14-2018 20:17
Blaze not holding charge and will not sync
Best Answer10-15-2018 07:54
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-15-2018 07:54
Welcome to the Forums @Ddear.
Let me try and help you get this situation resolved.
Given that the Blaze is not holding a charge, that would explain why it is not syncing as it needs to have at least 25% battery. Let's try to check this help article about improving the battery life and see if that helps so that it works properly and syncs.
Let me know if you have any further questions.
Best Answer