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Blaze not receiving notifications

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‎07-01-2018 08:33 - last edited on ‎07-02-2018 09:44 by Moderator Alum

‎07-01-2018 08:33 - last edited on ‎07-02-2018 09:44 by Moderator Alum

I have a Blaze and a Motorola Moto Z. My notifications suddenly stopped working.

 

 

Moderator edit: subject for clarity

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‎07-02-2018 09:47

‎07-02-2018 09:47

A warm welcome to the Community @TP50.

 

Have you checked if your phone is a compatible mobile device? If you haven't, I recommend checking this here.

 

When a phone isn't compatible, it doesn't mean that it won't work with your tracker but you might experience some connectivity issues. You can always try the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone but I don't guarantee it will work 100%.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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