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Blaze not syncing to android

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‎01-08-2017 19:54

‎01-08-2017 19:54

My Blaze has stopped syncing to my Android phone. We were out of time in a different time zone last week. When we got back to EST I did a manulay sync to get the correct time from the phone onto the Blaze and it has not synced since. I have turned off bluetooth and WiFi and turned them back on. I have turned the phone off and on and I have done a reset on Fitbit too. Any other suggestions?

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‎01-09-2017 00:26

‎01-09-2017 00:26

You've taken the right steps. How many times did you try restarting the fitbit? It's known to not always work and it's recommended to try it at least 3 times.

 

If that doesn't work then Fitbit's troubleshooting guide for syncing problems can be found here:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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