help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze says Not Connected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-07-2017 04:55

‎11-07-2017 04:55

Hello,

I had to do an update yesterday for the app on my Android phone.  It took awhile but it completed.  It went through updating the tracker too.  It synced OK and still when I look it says Not Connected.  I may have go **ahem** to say connected once since I got it, but most of the time Not Connected.  I have tried to re-pair it with my phone but same thing.  It says it sync's but not connected.  Also the time on it hasn't changed back from DST, am I supposed to manually change it?

Thanks

Best Answer
0 Votes
1 REPLY 1

‎11-07-2017 13:27

‎11-07-2017 13:27

My android says it is pared to my charge 2 but not reading my sleep or steps on my android.

Best Answer
0 Votes