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Blaze showing "no measurement" for HR

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‎05-25-2017 00:26

‎05-25-2017 00:26

My blaze (new today) is measuring my HR (it says resting), as I can see it on the fitbit itself and in the app. However when I click on BPM, the screen comes up blank with "no measurements" written. Why? What can I do to fix this? 

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‎05-25-2017 07:41

‎05-25-2017 07:41

Hi, @Meg9! Sometimes it takes a little longer for the heart rate graph to come in on the app (always, not just when it's new). Sometimes opening and closing the screen is enough to do it, sometimes resycning will do it, but as long as it's showing up on your tracker, it should eventually show up on the app, too.

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