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Bluetooth Issue

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‎03-20-2020 21:51

‎03-20-2020 21:51

Hello, I can't get my Inspire HR to connect to my phone's bluetooth (Samsung Galaxy 7).  I just received it and for a split second it showed the device and then disappeared.  It has not reappeared again. I cannot move forward with syncing and am wondering if I should return it?  My device is up to date if that helps.

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‎03-22-2020 11:37

‎03-22-2020 11:37

Hello @CarCat89 sorry about the six people trying to hijack your thread in 6 directions. 

I've moved them out. 

 

Please follow the Setup directions  and use the Add Tracker routine in the Fitbit app. 

A user can not pair the tracker through the phones Bluetooth, this has to be done by the Fitbit app after the tracker is setup. 

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