01-21-2018 18:16 - last edited on 01-23-2018 05:46 by RobertoME
01-21-2018 18:16 - last edited on 01-23-2018 05:46 by RobertoME
I have a Moto G5 plus my Bluetooth won't stay connected
Moderator Edit: Updated Subject For Clarity.
01-23-2018 05:45
01-23-2018 05:45
Hello there @Joshgetz, welcome aboard to the Fitbit Community! I'm wondering which functionalities is affecting that your Bluetooth don't stay connected? Are you trying to sync your tracker? Are the call / text notifications failing?
In this case we have to consider the Moto G5 is not listed as compatible, so we cannot guarantee the behavior of the app sine is not optimized to run with these devices. Nonetheless I was asking what features are failing since it would not hurt to give ti a try to some troubleshooting steps.
In either case if you are experiencing syncing issues, the following post might be a good way to start addressing the connectivity of the bluetooth with your tracker: Having trouble syncing? (here's how to fix this).
Let me know how it goes. Hope this helps.
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