09-04-2024 11:31
09-04-2024 11:31
It looks like my Fitbit has some trouble decised how much calories I burned today.
On the homescreen it says:
3800 burned atm (20:30), eaten 3619 and expected to finish the dat at 794 kcal deficit.
This looks pretty logical to me.
However, when I click on the Nutrition --> Food option, it shows:
Only 2911 kcal out (I have already updated the app a few times and waited about 15/30 min) amd somehow it already has 1600 kcal burned for the coming 3 days.
When I go from my homepage to kcal burned it shows:
2438 kcal burned, which is another completely different number. Everything up untill 08:00 looks good, but then it just stops.
I have restarted my phone
I have updated the app.
I have re-installed the app.
I have emptied my cache for the app.
Nothing seems to fix this.
What is going on. Pls send Help!
09-05-2024 02:56
09-05-2024 02:56
Update: For a few hours this morning, the world was right again (all fitbit data was as it should have been.
But now the Issue is back:
(And do, I have not already eaten 3100 Kcal before 12:00, I just planned all of my food ahead).
09-05-2024 04:59
09-05-2024 04:59
@Remcoo I moved your post to the Android app forum, a better fit for your issue. I can help you with one thing. There is a new known issue with the Android app where you see calories burned for a few days in advance. Fitbit is aware of it. I use an iPhone, so I don't have any suggestions for for calorie burn mismatch.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-02-2024 18:40
10-02-2024 18:40
This is happening to me now today. My nutrition tab calories are not updating with what the calories burned are for the day at the top in the android app. I have a pixel watch 3 and my steps are showing more on that then the steps in the app even after syncing. Very frustrating!
10-03-2024 14:39
10-03-2024 14:39
Hello @nathaniel1979
There are known issues on the Fitbit side that affects step tracking, calorie tracking, and data syncing between Fitbit devices and the app. The team is aware of the issues and has been working on fixing the problem.
FWIW, I saw a Moderator post from yesterday (02 Oct 2024) stating that an app update will be rolling out in the next few days. Please keep checking the Play Store for the app update and install it when it's available.
I'll check back after the app update rollout is confirmed to see if the new version has fixed the problems you're experiencing. Like you, I can hardly wait until my steps are properly syncing between my Pixel Watch and the app.
Rieko | N California USA MBG PE