Calories burned STILL not updating in food segment?

[Seltzinator]

Apparently I haven't burned a calorie since yesterday at noon? The only way to fix this is to delete app data, then reset and approve all permissions and Bluetooth connectivity. This happens several times each week. I hoped "bug fixes" in the last update included this fix, but nope.

Also, the average calories in and out counts all the days of the week as zero until they arrive, meaning it is only accurate after a week is over. It should not future days as zero. 

Please fix!

[MaCrisGBFitbit · Accepted solution]

Hello @Seltzinator! It’s nice to see you again.

Thanks for sharing the details about your burned calories. 

Our team is aware of this inconvenience and is working to find a solution as soon as possible.  I appreciate your patience and hope that these problems can be resolved soon. 

I will update the thread as soon as I receive further info. 

[Seltzinator]

Thanks! I haven't had this happen in about a week, so maybe it's fixed?

[norakh]

This is still an issue and the only way I've found to fix it is to restart my phone every few days. How is the fix coming? It seems like Google gutted the Fitbit IT support team, this product hasn't run well in over a year