01-17-2018 20:00
01-17-2018 20:00
Fitbit is saying I've eaten over 4500 calories today, when I haven't. I log food using myfitnesspal, and the calories look correct over there (1400).
I've uninstalled and reinstalled both apps, synced & resynced, deleted food and readded it, logged out and back in to both. I feel like I've tried everything, I'm stumped.
I have a Charge 2 and a Samsung S7.
Answered! Go to the Best Answer.
Best Answer01-18-2018 09:26
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-18-2018 09:26
Hi, @Roxy_M! Have you checked the actual food logs in Fitbit? I've found that sometimes when you edit things on the mfp side, it doesn't edit things correctly in Fitbit. It's like mfp sends over a new meal, but doesn't delete the old one. You might have to do the deleting manually. It usually clears up in a day or so when it happens.
MakMak | Community Council
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01-18-2018 09:26
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-18-2018 09:26
Hi, @Roxy_M! Have you checked the actual food logs in Fitbit? I've found that sometimes when you edit things on the mfp side, it doesn't edit things correctly in Fitbit. It's like mfp sends over a new meal, but doesn't delete the old one. You might have to do the deleting manually. It usually clears up in a day or so when it happens.
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!