Calories not matching Calorie goal for weight loss

[EmmaT1980]

Hi. I have set my fitbit app goal up so that i should have a calorie deficit of 1000 a day so i should loose 2lb a week. This is all set up in the calprie goal bit. However, in the main dashboard when you enter the food eaten and the amount of calories burned, the calorie different between calories in and burned is around 600. Why is this not calculating the difference of 1000 calories as set up in the goals screen?

[RobertoME]

HI there @EmmaT1980, welcome aboard to the Fitbit Community! Note that your Fitbit Food plan is dynamic. The Food Plan provides a daily calorie estimate as well as a gauge of real-time calories in vs. calories out. The calories in vs. out gauge gives dynamic feedback of whether you are under, in, or above your selected plan's recommended calorie deficit. You can also see a simple readout of the number of calories you have burned and eaten for that day.

For more details about food plan please take a look at this article: How do I track my food with Fitbit? or this post kindly created by @SebringDon.

See you later and stay tuned if you have more questions.

[EmmaT1980]

Hi thankyou for your reply. I also contacted fitbit on twitter and they said this is a known issue and many users are having the same errors as me. They are looking to correct this asap

[EmmaT1980]

This is the responce i received from fitbit on Twitter:

We appreciate the report, Emma! we've confirmed that this is a known issue and our site team is working to correct it. We apologize for the inconvenience and hope to have things back to normal very soon.