03-31-2017
11:33
- last edited on
03-31-2017
12:12
by
ErickFitbit
03-31-2017
11:33
- last edited on
03-31-2017
12:12
by
ErickFitbit
I need to do a factory reset of my android phone. When I reinstall the fitbit app, will I be able to download all my previous data back to my phone, and if so, how do I do that?
Moderator edit: edited title for clarity
Answered! Go to the Best Answer.
03-31-2017 12:02
03-31-2017 12:02
@Steph1964, there is no Fitbit data stored on your phone, it is stored on the Fitbit server. So resetting your phone, or even replacing your phone, will not cause the loss of any data. Each time you sync your Fitbit tracker with the phone app, the data is uploaded to the Fitbit server. When you open the app or the Fitbit.com Dashboard, the data is downloaded from the Fitbit server to populate the dashboard.
03-31-2017 12:02
03-31-2017 12:02
@Steph1964, there is no Fitbit data stored on your phone, it is stored on the Fitbit server. So resetting your phone, or even replacing your phone, will not cause the loss of any data. Each time you sync your Fitbit tracker with the phone app, the data is uploaded to the Fitbit server. When you open the app or the Fitbit.com Dashboard, the data is downloaded from the Fitbit server to populate the dashboard.
03-31-2017 12:24
03-31-2017 12:24
Thank you!