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Can not link my new replacement..

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‎08-31-2018 10:26

‎08-31-2018 10:26

I received a replacement battery. It is fully charged but I can not link it to my Samsung phone.

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‎09-02-2018 05:52

‎09-02-2018 05:52

Welcome to the Forums @scarecrow1946.

 

Thanks for letting us know that you received a replacement.

 

In this case I'd like to recommend that you try to follow the steps in this article. They should definitely help out in getting your replacement to work as it should. 

 

In the meantime I'd like to ask some questions:

  • What phone are you using?
  • Are you getting some sort of error messages? If so, what does it say?

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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