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Can't See my Steps and Details on New Dashboard

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 How do I see my steps, calories burned, and distance on my dashboard again? I can't find them. 

 

 

Moderator edit: Clarified subject

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11 REPLIES 11

I know this is absolutely ridiculous. I hate this new update so much. They could have changed things and still left the dash board. I'm so frustrated with this. 

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These stars ate eight under the challenges. 

Screenshot_20190427-130904_Fitbit.jpg

 

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I hate it too!  I found the steps and stuff...not sure how... But I can't find where I can add other types of exercise like weights and dance etc. It doesn't seem to be as user friendly

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Not for me. There's nothing to scroll to past challenges. I've added everything from the discovery page imaginable and there is nothing today looks like that on my phone. 

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This is all I seeThis is all I see

 

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@Wheelerrm716  let's go to your list of devices  it looks like you don't have any tracker connected to your account. 

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No my tracker is connected it's syncing my steps. I can in my challenges that it's synched. I can see my sleep updated etc. Just no dash board. It's a glitch in the update that many people are experiencing. The dash board just doesn't exist for many of us.

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Hello @Wheelerrm716, and @Rich_Laue. Welcome to the Forums @tkwinters08 and @Ziggy4919.

 

I apologize for the delay in my response. Thanks for sharing all of those details on the matter and even posting those screenshots.

 

@Wheelerrm716 Have  you tried to add tiles to  your Dashboard? You can click here to see how to do it. If so, what does it say?

 

@tkwinters08 Are you seeing the same as @Wheelerrm716?

 

@Ziggy4919 Thanks for taking the time to share your feedback on the dashboard. Please know that we take all comments seriously and we're always looking for ways to improve the overall experience.

 

Feel free to reach out with any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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I want the old dashboard, it was so nice. You can't change it like this. The new one doesn't work. 

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Hello @Xuxa_mem.

 

Thanks for sharing your thoughts.

 

Please do know that we are always paying attention to all comments and are always looking for ways to improve the overall Fitbit experience. 

 

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users.

 

Let me know if there are any other questions we can help you with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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I also hate the new dashboard. The other one was easy to use, update, or check quickly while walking and working out. This new one has too many steps and screens to find all our stuff, and very glitchy. I vote to switch it back

 

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