help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't change the time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2019 05:06

‎10-08-2019 05:06

Hey,

I'm from Belgium but at this moment on holiday in Tunisia.

 

As my Fitbit charge 2 didn't change time automatically (it's 1 hour less in Tunisia), I tried manually but without any success either. I then tried by restarting my watch but nothing changed.

 

Do I do something wrong? Do I have to change something in the settings?

 

Thanks for your help as this is driving me crazy 🙄 

Christiane

Best Answer
1 REPLY 1

‎10-09-2019 15:26

‎10-09-2019 15:26

Hello @Moushke, it's nice to see you again participating here in the Community Forums, welcome back!

 

I appreciate the information that was shared in your post and for troubleshooting this situation prior to posting. Let me share with you that Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Charge 2 it should display the correct time if such settings are correctly configured on your mobile device. That said, please check the timezone settings on your Android mobile device and make sure that are setup to the Tunisia current timezone. 

 

Also, you can check our help article: How do I change the time on my Fitbit device? for more information and instructions.

 

Keep me posted.

Best Answer
0 Votes