Can't close Father's Day ad that overlays Android Fitbit app

[Roncri]

Subject pretty much says it all.  When I open the FitBit app on my phone, it pops up with a "Find Dad the perfect gift" ad which I can't close.  The "x" in the top right corner doesn't work and if I click "Shop sale", everything closes.

[SilviaFitbit]

@Roncri Welcome to the Fitbit Community. Thanks for the detailed information shared. 

I appreciate that you shared what you experienced with your app. Let's try the following: 

- Log out from the Fitbit app 

- Clear the app cache 

- Restart your phone 

- Log back in 

After this, the "x" in the right corner, should close the ad. 

Hope this helps. 

[Roncri]

Ad isn't showing up today so I was able to get back into FitBit.

[SilviaFitbit]

@Roncri Thank you for getting back. If this happens again, try the troubleshooting mentioned above and continue monitoring its functionality. 

Have a nice day.