help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't connect Blaze to app on new Galaxy S10 - fitbit.com is down for maintenance

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2021 07:04 - last edited on ‎07-14-2021 12:29 by

‎07-13-2021 07:04 - last edited on ‎07-14-2021 12:29 by

I got a new phone, a Galexy s10.  I transferred all of my apps.  When I tried to log into fitbit.com to connect my fitbit Blaze to my phone I keep getting a message of fitbit.com is down for maintenance. This has been going on for over two weeks.  Obviously this is not true since I am posting on here.  Why can't I connect my blaze to my phone?

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎07-14-2021 12:28

‎07-14-2021 12:28

Welcome to the Fitbit Community, @Leaver79.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend doing the following:

 

1. Confirm that your Fitbit app is updated to the latest version: How do I update the Fitbit app? 

2. Restart your router. 

3. Force stop the Fitbit app on your phone: Settings > Applications > find the app > select it > select Force stop.

4. Reboot your phone.

 

If you're experiencing difficulties with syncing, please try our troubleshooting tips in this help article: Why won't my Fitbit device sync? 

 

By the way, I've moved your post to the Android App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes