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Can't download the Fitbit app on my Android phone

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‎08-06-2021 19:33 - last edited on ‎08-09-2021 18:44 by Fitbit Moderator

‎08-06-2021 19:33 - last edited on ‎08-09-2021 18:44 by Fitbit Moderator

I am unable to download the app from the Google store. I just get a warning advising me "Your device isn't compatible with this version."

 

Any thoughts?

 

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎08-06-2021 20:06

‎08-06-2021 20:06

Hi @Tiranamisu  Fitbit has certain requirements for our mobile devices. When you get that message, it's because your system won't work with the app and you can't download it. There isn't much you can do if your Android operating system is less than 8. It simply wouldn't be available for you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer