help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't download the app to my Samsung Galaxy Note 20

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-31-2023 06:03 - last edited on ‎01-31-2023 15:14 by Fitbit Moderator

‎01-31-2023 06:03 - last edited on ‎01-31-2023 15:14 by Fitbit Moderator

When i changed my phone and I migrated all the content, the app was working fine. After some time it just topped working, I decided to uninstall and download it again. Now I can't download it. Im getting an error. Can't download Fitbit

Try again, and if it still doesn't work,

see common ways to fix the problem. Help please

 

Moderator edit: Subject for clarity.

Best Answer
0 Votes
2 REPLIES 2

‎01-31-2023 15:16 - last edited on ‎03-18-2024 03:34 by Fitbit Moderator

‎01-31-2023 15:16 - last edited on ‎03-18-2024 03:34 by Fitbit Moderator

@carispe Welcome to the forums. I will gladly help you regarding the Fitbit app. 

Thanks for the explanation. Is this an error message from the Google Play Store or from the Android system itself? I assume you still have enough storage to install further apps. I would restart the Samsung Galaxy Note 20 (turn off and back on) and try again. Are you able to download other apps? Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

Best Answer
0 Votes

‎01-31-2023 17:26

In response to RodrigoMFitbit

‎01-31-2023 17:26

I restarted. Cleared the cache. I have enough space. I'm able to install other apps without issues.

Sent from my T-Mobile 5G Device
Get Outlook for Android<>
Best Answer
0 Votes