Can't join challenge

[Francine_G]

I have a goal day invite but when I click on it, the challenge doesn't show or prompt me to join.  I know it's an active challenge, but all I see are the 6 adventures Fitbit put out there.  I've deleted/reinstalled the app.  Still no go.  Any other suggestions?  This issue just started today and I haven't updated since Saturday.  Thanks.

[RobertoME]

Hi there @Francine_G, good to see you around! I was testing the app to see if there is a glitch on it, and my friend @AndreaFitbit created a challenge for this purposes. The issue I found is that I did not received the invitation to join, so I force quit the app and after this the invitation came through.

So I recommend to review if your app is updated to the most recent version and log out from your Fitbit account. Force quit the app (optionally you can restart your phone). Once you have tried the previous steps, go back to the app and give it another try.  After this you should be able to see something similar to this screenshot:

If this is not working, you can decline the invitation and request a new one just to see if the issue persists.

Keep me posted how it goes. I'll be around.