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Can't log food or water on App

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‎02-19-2019 12:12 - last edited on ‎02-20-2019 07:17 by Fitbit Moderator

‎02-19-2019 12:12 - last edited on ‎02-20-2019 07:17 by Fitbit Moderator

I have a Charge 2 I am unable to sync or enter any data on my food or water logs.  Please help.  Signed Stuffy

 


Moderator edit: updated subject for clarity

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‎02-20-2019 07:18

‎02-20-2019 07:18

@Stuffy  Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that you can't log water or food on your Fitbit app. Try logging out from the app, restart your phone and log back in. Also go to settings > apps > Fitbit and clear the cache data there.

 

Let me know how it goes!

Alvaro | Community Moderator

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