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Can't log in to my account on Fitgift app.

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I want to exchange my coins for cash but it keeps telling me tokens prepared failed to check my network settings. I have cleared the cache, uninstalled and reinstalled the app, rebooted my phone and still nothing. There is nowhere on the app for me to log in to my account. I had made a account and I actually exchanged my tokens like once before. I don't want to lose my coins but I have no way to log into my account. Please help

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This is Fitbit, not Fitgift; totally different animals.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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This is Fitbit, not Fitgift; totally different animals.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Oh crap lol sorry I didn't even notice that. 

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No problem;  good luck.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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