07-11-2017
00:05
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07-11-2017
09:49
by
MarreFitbit
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07-11-2017
00:05
- last edited on
07-11-2017
09:49
by
MarreFitbit
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Android app won't let me log in since last night and can't remember password in last hour reset and never got email to reset ??? Not impressed
Moderator edit: updated subject for clarity

07-11-2017 03:50 - edited 07-11-2017 03:53
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07-11-2017 03:50 - edited 07-11-2017 03:53
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@Carolw27, how did you log into the website?
Make sure that the app is up to date.
A few weeks back i read that this was a none issue, i don't know if it still is?
My first thought would be to clear the Fitbits app cache, throughthe phones settings - applications - Fitbit.
If yhat doesn't work, i would clear the app data.
If your still having problems then reach out to contact.fitbit.com

