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‎07-11-2017 00:05 - last edited on ‎07-11-2017 09:49 by Fitbit Moderator

‎07-11-2017 00:05 - last edited on ‎07-11-2017 09:49 by Fitbit Moderator

Android app won't let me log in since last night and can't remember password in last hour reset and never got email to reset ???   Not impressed 

 

Moderator edit: updated subject for clarity

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‎07-11-2017 03:50 - edited ‎07-11-2017 03:53

‎07-11-2017 03:50 - edited ‎07-11-2017 03:53

@Carolw27, how did you log into the website?

Make sure that the app is up to date.

A few weeks back i read that this was a none issue, i don't know if it still is? 

My first thought would be to clear the Fitbits app cache, throughthe phones settings - applications - Fitbit.

 If yhat doesn't work, i would clear the app data.

If your still having problems then reach out to contact.fitbit.com 

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