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‎09-23-2024 09:28

‎09-23-2024 09:28

Ever since this update came out my App hasn't worked correctly. I was told to force stop, open back up etc that didn't work. The next step was to uninstall the app, restart, download it again and that would fix it. I did that, now the app won't even let me log in. I reset my password, try to log in and it tells me details are incorrect. I go on to my computer and can easily log in and check everything. What is going on here?

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‎09-24-2024 05:36

‎09-24-2024 05:36

Hi, @TAYTAYRUNS welcome to the community, can you please check the OS on your phone you will see the requirements in this article Fitbit Supported Devices . I assume you are using your Google account to log into your Fitbit app.

Let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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