Can't log sleep and get error message "Sleep could not be logged."

[kenkjc]

when I log in sleep can put in numbers but i get error message "Sleep could no be logged. A sl..." Help  i am not a  robot ken

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @kenkjc.

Thanks for the details shared in your post. I appreciate your efforts and recommend trying the following:

1. Log out of the app.
2. Force quit the app and check if it is updated to the latest version by following these steps.
3. Restart your phone. 
4. Log into the Fitbit app and try to log your sleep again. 

For more information about tracking sleep, see How do I track my sleep with my Fitbit device? If the issue persists, please let me know the complete error message you get when you try to log sleep. I will be glad to investigate further. 

By the way, I've moved your post to the Android App board so we can keep our forums organized.

Looking forward to hearing back from you.

[kenkjc]

not getting any results

how do i log out of the app??

I tried x, then restarted my phone then went back into app tried to log in todays sleep but could not save gave me   partially completed error message saying "Sleep could not be logged. A sle...

Sorry I am old and dumb is there someone I can call??

Ken  kjc

[LiliyaFitbit]

Thank you for your reply, @kenkjc.

I appreciate your efforts and the additional details. I understand how you are feeling and would like to advise that you can log out of the Fitbit app by tapping your profile picture, swiping up and then tapping Log out. Since you continue experiencing difficulties, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

See you around.