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Can't reinstall the Fitbit app on my Motorola G4

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‎08-13-2021 18:16 - last edited on ‎08-14-2021 06:36 by Fitbit Moderator

‎08-13-2021 18:16 - last edited on ‎08-14-2021 06:36 by Fitbit Moderator

I recently had to delete the Fitbit app so I could update another app and now when I try to reinstall the app it's saying that it's not available for my device which is a Motorola G4, what do I do? Why has it come up with this is? Has the app been deleted?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-13-2021 20:18

‎08-13-2021 20:18

here is the article about compatibility of the devices - click to read.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-13-2021 23:51

In response to Odyssey13

‎08-13-2021 23:51

Sorry but none of those apply to this situation, I have a Motorola G4, the app was on my phone, I then deleted it to update another app and now it says that it's not available on this device

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‎08-14-2021 07:23

In response to Teairea

‎08-14-2021 07:23

@Teairea not sure why you had to delete the app in order to update another one. So if I'm reading this right, now when you go to the Google Play Store, you can't find the Fitbit app? Go to the Library for the Google Store and you'll see apps you had and uninstalled. You should see it there. See if that helps any.

Stepping in the U.S.A. since September 2013. Android 14

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