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Can't reply to texts on Versa 4

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‎04-12-2023 19:24

‎04-12-2023 19:24

I am having a hard time trying to figure out why I can't respond to texts with quick reply messages or with voice on Versa 4. All the other voice features work including: Alexa and I can answer calls on the watch, but when I get a text it gives me a 'link sent" message when I hit open. It gives me no option to reply with voice or even answer with a quick reply. I have an Android phone and any help on this issue would be appreciated. 

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1 REPLY 1

‎04-13-2023 08:52 - last edited on ‎05-27-2024 12:23 by Fitbit Moderator

‎04-13-2023 08:52 - last edited on ‎05-27-2024 12:23 by Fitbit Moderator

Hi there @agood031, welcome to the Fitbit community. 

I appreciate the information and details that were shared in your post. I noticed that you have already been in contact with our support team. Therefore, I suggest keeping an open conversation with them in order to find a solution for the inconvenience you are experiencing with the quick reply on your Versa 4.

Although I suggest trying to keep your Fitbit app at the latest possible version so that you can avoid these types of issues. You can use this article if needed .

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