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Can't send any friend requests

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‎03-22-2021 09:16 - last edited on ‎03-23-2021 07:55 by Fitbit Moderator

‎03-22-2021 09:16 - last edited on ‎03-23-2021 07:55 by Fitbit Moderator

I seem to get a error msg everytime i try to add someone any ideas why

 

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎03-23-2021 07:54

‎03-23-2021 07:54

Hi there, @Beckyjarosz. Welcome to the Community Forums. 

 

To better assist you with this, may I know what the error message says? Are you trying to add Facebook friends or friends by email? 

 

On a side note, please confirm if you've tried the following in order to add friends from your Fitbit app: 

 

  1. Tap the Today tab, and tap your profile picture.
  2. Tap your name > View All Friends > Add Friends.
  3. Choose a method to find friends, then tap the Add Friend icon next to the name or email address of the person you want to add.

 

If you're still having trouble adding your friends, please see How do I connect with friends on Fitbit?

 

I've moved your post to the Android App for organization purposes. 

 

Look forward to your response. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
1 REPLY 1

‎03-23-2021 07:54

‎03-23-2021 07:54

Hi there, @Beckyjarosz. Welcome to the Community Forums. 

 

To better assist you with this, may I know what the error message says? Are you trying to add Facebook friends or friends by email? 

 

On a side note, please confirm if you've tried the following in order to add friends from your Fitbit app: 

 

  1. Tap the Today tab, and tap your profile picture.
  2. Tap your name > View All Friends > Add Friends.
  3. Choose a method to find friends, then tap the Add Friend icon next to the name or email address of the person you want to add.

 

If you're still having trouble adding your friends, please see How do I connect with friends on Fitbit?

 

I've moved your post to the Android App for organization purposes. 

 

Look forward to your response. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer