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Can't setup Versa to app

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‎11-14-2018 15:14 - last edited on ‎11-15-2018 07:07 by Fitbit Moderator

‎11-14-2018 15:14 - last edited on ‎11-15-2018 07:07 by Fitbit Moderator

Can't link my Samsung APP to Versa? It won't find Bluetooth?

 

 

Moderator edit: Clarified subject

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‎11-15-2018 07:12

‎11-15-2018 07:12

Welcome to the Forums @morrison834.

 

Let me help you get your Versa to set up.

 

The first thing that I'd recommend is that you try to follow the steps listed in this help article. They should definitely help.

 

In the meantime I'd like to ask some questions:

  • Are you trying to run the setup on the app or to pair it through your phone's Bluetooth settings?
  • What phone are you using?

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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