Can't sync my charge 4

[stellow]

I cannot seem to sync my charge 4.  I have tryed everything on the help pages.  Is there something going on with Fitbit?

[Gr4ndp4]

Hi, @stellow welcome, may I suggest you review Why won't my Fitbit device sync? - Fitbit Help Center and the links in it. Let us know how you get on and precisely where you are stuck by posting here again.

Cheers

[stellow]

I have already done all of the things you have on here, but still no joy.

Sent from Outlook for Android<>

[Gr4ndp4]

Hi, @stellow thanks for the feedback, allowing you have checked through the previous advice, If your Charge 4 is less than two years old you may have the benefit of Fitbit's return and warranty policy depending on where you are, who you bought it from & when. If this might be the case talk to "Customer Support" , work through steps one & two then use the chat facility or phone for a prompt response.

I hope this helps, post here again & let us know how you get on.

Cheers