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Can't sync

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‎12-30-2021 22:03

‎12-30-2021 22:03

The phone I use Redmi Note 7.There is no way to sync by way phone. Charge 3 when I first buy it I can contact befor. How to do it?

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3 REPLIES 3

‎01-01-2022 13:40

‎01-01-2022 13:40

Hi @panei is this a tracker you have had or just purchased?

Has the tracker been setup?

Is this a new Phone? if so, and if the old phone is nearby, has the tracker been removed from the phones Bluetooth, not the app?

Have you checked the troubleshooting guide? 

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0 Votes

‎01-01-2022 20:27

In response to Rich_Laue

‎01-01-2022 20:27

Bought over a year ago A watch-connected phone. Please answer so that can connect.

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‎01-01-2022 21:07

In response to Rich_Laue

‎01-01-2022 21:07

Bluetooth is also open. It is also connected to the charging cable, but it is not available . We found your tracker has shown  but can't set up.

I can connect to my phone when buy Charge 3 Unable to set up now.

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