help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't view/share badges or trophies

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-03-2017 12:37

‎12-03-2017 12:37

I used to be able to tap my new badges/trophies to see their full graphic and statistics and share them from the app (like these instructions indicate). Now, however, when I tap any of my badges, nothing happens. 

 

I've force quit/restarted phone, and it still doesn't work for me. Is anyone else experiencing this? Any suggestions? It's not the end of the world, but I liked being able to share them...

Best Answer
1 REPLY 1

‎12-04-2017 19:37

‎12-04-2017 19:37

Well, the issue seems to be an intermittent one; I completed a Solo Adventure and got two new badges, and now I'm able to select all my badges or trophies from my profile.

 

It still might be worth looking into.

Best Answer
0 Votes