04-17-2025
13:20
- last edited on
04-25-2025
10:10
by
LizzyFitbit
04-17-2025
13:20
- last edited on
04-25-2025
10:10
by
LizzyFitbit
I have 2 fitbits a chagec5 and a charge 6. The 6 is on a Google account and the 5 is on my non Google comcast account. I am now getting the emails warning me to transition the charge 5 comcast account to a Google account . Can the charge 5 and charge 6 share a Google account
Moderator Edit: Clarified subject
04-25-2025 10:46
04-25-2025 10:46
Hi there, @Locksmith.
Thanks for sharing your experience with Fitbit. I wanted to let you know that it's not possible to connect your Charge 5 and Charge 6 to a single Fitbit account. The reason for this is that the Fitbit app doesn't support the connection of multiple devices that share a similar software.
To keep your Charge 5 connected, I suggest creating a separate Google account for it. Please keep in mind that you can complete this process by February 2, 2026. You can find more information in this help article.
04-25-2025 12:04
04-25-2025 12:04
Hello @Locksmith
As the Moderator mentioned, you can have only 1 device attached to your Google Fitbit account at a time.
To use both Charges on the same Google account, you would have to replace the Charge 6 with the Charge 5 in your Fitbit app. It's easy enough to do in the app and I've seen other users switch between 2 devices on their Fitbit app.
Rieko | N California USA MBG PE
04-26-2025 09:47
04-26-2025 09:47
Hi @RiekoC. It's good to see you here.
Thanks for sharing your insights and additional suggestions. Your post is very helpful.
@Locksmith Please make sure to review the information shared in this thread and keep us posted on the outcome!