04-17-2025
13:20
- last edited
yesterday
by
LizzyFitbit
04-17-2025
13:20
- last edited
yesterday
by
LizzyFitbit
I have 2 fitbits a chagec5 and a charge 6. The 6 is on a Google account and the 5 is on my non Google comcast account. I am now getting the emails warning me to transition the charge 5 comcast account to a Google account . Can the charge 5 and charge 6 share a Google account
Moderator Edit: Clarified subject
yesterday
yesterday
Hi there, @Locksmith.
Thanks for sharing your experience with Fitbit. I wanted to let you know that it's not possible to connect your Charge 5 and Charge 6 to a single Fitbit account. The reason for this is that the Fitbit app doesn't support the connection of multiple devices that share a similar software.
To keep your Charge 5 connected, I suggest creating a separate Google account for it. Please keep in mind that you can complete this process by February 2, 2026. You can find more information in this help article.
yesterday
yesterday
Hello @Locksmith
As the Moderator mentioned, you can have only 1 device attached to your Google Fitbit account at a time.
To use both Charges on the same Google account, you would have to replace the Charge 6 with the Charge 5 in your Fitbit app. It's easy enough to do in the app and I've seen other users switch between 2 devices on their Fitbit app.
Rieko | N California USA MBG PE
7 hours ago
7 hours ago
Hi @RiekoC. It's good to see you here.
Thanks for sharing your insights and additional suggestions. Your post is very helpful.
@Locksmith Please make sure to review the information shared in this thread and keep us posted on the outcome!