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Cannot cheer challenge win

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‎02-01-2016 01:47

‎02-01-2016 01:47

Once a challenge has finished it is not possible to cheer the winner on Android. Apple users seem to still have the ability and the Windows app worjs too. This worked until a couple of updates ago.
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4 REPLIES 4

‎02-01-2016 16:26

‎02-01-2016 16:26

It's great to see that you've visited the Fitbit Community @wdogfish! This sounds weird! I tried in an Android device and I was able to cheer a friend on a Challenge. Can you please send me an screenshot of the message you are seeing?

 

I hope to hear back from you soon! 🙂 

Lucy | Community Moderator, Fitbit

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‎02-01-2016 16:41

‎02-01-2016 16:41

On my Android I have no problems tapping the cheer within the Challenge, but to cheer a cheer message it is always flukey There can be a long delay to acknowledge and you need to tap the reply cheer two or three times before success

If there is an acknowledge it is when you maybe accessing your Dashboard.
Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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‎02-02-2016 09:24

‎02-02-2016 09:24

There is no message. It just doesn't allow anything to be cheered once the challenge has ended. It's like the screen is frozen but I can still scroll up and down.
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‎02-02-2016 10:38

‎02-02-2016 10:38

After I posted yesterday I had the same experience but this morning I can now cheer those that I couldn't yesterday. Strange.
Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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