Cannot connect anymore to my watch

[Beaver06]

My watch cannot connect anymore to my app since I vallidate the Heart Fibrilliation function yesterday.

Reset My watch to manufactury configuration, uninstall the app / reinstall the app.

Reboot my phone

Bluetooth is on (turned off / on)

Trying to use the bluetooth with another device, works fine.

What can I do more ?

[Guy_]

Hi @Beaver06 - multiple devices can be a problem. If you factory reset your watch you need to install it again on the phone, but restart it again first with any other Bluetooth devices off and then install it.

[Beaver06]

Hi @Guy_ ,

Thanks for your reply

After the factory reset, I still dont have any bluetooth from my watch.

The thing is that I installed the Fibrillation option that was proposed from fitbit on my watch the night before.

During the night my watch has lost like 35% battery and since that, it has never communicate again via bluetooth...

I think there is had a problem whgen activating this heart fibrillation option....

Anyway, My watch was under warranty, I sent it back to fibit for an exchange.

But I still wonder how many people had this problem while activatiing the option...