help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cant add a device

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-19-2025 14:07

‎09-19-2025 14:07

I have had to move to the new Google version  but when I click add device to try adding my blaze I only get a blank screen,  it doesn't go to anything 

Best Answer
0 Votes
1 REPLY 1

‎09-20-2025 04:05

‎09-20-2025 04:05

Hi @Littleclare93.  Can you please clarify some things about what happened?  Are you saying that your Blaze isn't on your account?  What do you see when you tap on your device/battery icon?  My transfer was seamless and my Sense 2 was on my account.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes