Challenge member can't see herself on leaderboard

[NitaRo]

I'm currently involved in a work week hustle challenge. One of the challengers can't see herself (picture & step count) on the leaderboard though I and others can. She can comment in the challenges comment section. When I look under options she's listed as being "invited" though she's already in the challenge. Her app is up-to-date and she restarted her phone, Bluetooth and tracker. Any suggestions?

[ErickFitbit · Accepted solution]

@NitaRo That's odd! I recommend that she log out of her Fitbit app and log back in and check again. Let me know if that helps her out.

[NitaRo]

Thanks for the response. We didn't get a chance to try your fix as it just randomly started working again!