01-13-2018 11:17
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01-13-2018 11:17
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Can't change time zone after last update. What should I do?

01-14-2018 02:57
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01-14-2018 02:57
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You could try changing it via the web interface at https://www.fitbit.com/settings/profile

01-14-2018 03:40
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01-14-2018 03:40
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Check your advanced settings on the app and you can select automatic time zone or a specific time zone there. https://help.fitbit.com/articles/en_US/Help_article/1176/?q=Time+zone+sync&l=en_US&fs=Search&pn=1

01-14-2018 03:47
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01-14-2018 03:47
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It's worked perfectly in the past but this week didn't.
Regards
Barbara Thanni

01-21-2018 03:03
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01-21-2018 03:03
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Hi Steve
Thanks for getting back to me.
I've tried this and it doesn't work.
Frustrating!
Regards
Barbara

01-21-2018 03:06
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01-21-2018 03:06
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Hi Estek
Thanks for your suggestion.
However, it didn't work.
Really odd that the Surge syncs normally with steps etc but doesn't adjust time zone.
I've tried all. Next step contact Customer Service.
Thanks again
Barbara

