Change email address

[Dbivan10]

Hi

I am experiencing difficult in changing my email address on the fibit app. I want to change the current address.  The message I receive is the email address is invalid. I was registered previously with tjis address and thereafter cancelled and dergistered. 24 hours have passed.  Please assist

[ashwolve]

@Dbivan10 Hi and Welcome - I thought I had come across this question before, take a look at my post in the following link which may help

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Can-t-change-email-address-or-password/td-p/281...

if non of that works give customer support a call as they should be able to give you a better conclusion the phone number will appear once the office is open (usually 0800 - 1900 Mon-Fri and 1000 - 1700 weekends in the UK)

https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

This is for the UK but should you need to change country scroll to the bottom and look for United Kingdom with a down arrow next to it and click on the arrow now you can select your relevant country and the page will refresh

Kind Regards

Wayne

Let me know how it goes!