04-21-2020 01:49
04-21-2020 01:49
Im changing devices, can my historic information be transferred from one to the other via my phone app?
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Best Answer04-21-2020 02:00
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-21-2020 02:00
Yes, that's not a problem.
First do a last sync of your Flex 2. Then, from the main dashboard screen of the app, select your profile image at the top left and, on the next screen, select "set up a device". Choose the Charge 3 and follow the prompts to add it to your account. All your data, settings, badges etc will be retained.
You can then choose to keep the Flex 2 connected and swap between them as you want, or you can select the Flex from the app and select to remove it from your account.
Best Answer04-21-2020 02:00
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-21-2020 02:00
Yes, that's not a problem.
First do a last sync of your Flex 2. Then, from the main dashboard screen of the app, select your profile image at the top left and, on the next screen, select "set up a device". Choose the Charge 3 and follow the prompts to add it to your account. All your data, settings, badges etc will be retained.
You can then choose to keep the Flex 2 connected and swap between them as you want, or you can select the Flex from the app and select to remove it from your account.
Best Answer04-21-2020 02:44
04-21-2020 02:44
thank you very much!
Best Answer