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Charge 2/Blaze won't sync

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‎10-25-2017 11:42 - edited ‎10-25-2017 11:52

‎10-25-2017 11:42 - edited ‎10-25-2017 11:52

My Charge 2 and Blaze won't Sync with my Galaxy S8. I unpaired my Charge 2 to add my Blaze. Now neither one of them will connect to my S8. It just keeps saying, Sync Rejected by Blaze.

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‎10-29-2017 10:00

‎10-29-2017 10:00

@SunsetRunner Thanks for participating in our Fitbit Community! Sounds odd that your Charge 2 is not syncing with your Samsung S8. Do you get the "Sync Rejected" message when you try to set up your tracker or did you have it set up before? Please try the set up process as advised in this help article and let me know if it helps.

 

See you later my friend! Smiley Happy

JuanJo | Community Moderator

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