Charge 2 compatible with Samsung Galaxy A7(2018)

[NANLEMMENS]

I'm thinking of buying a new smartphone but it must be compatible with my fitbit (I now have a Huawei which is not supported).

Am considering the Samsung Galaxy A7 (2018) but it does not appear on the list.  Does anyone know whether it is compatible ?

Thanks 

Nancy

[Noelia2000]

this phone make good photos? Thank you.

[karenarnold]

Yes it does

[Noelia2000]

is that I want to buy one and I do not know whether to buy that phone. Thank you

[chris2121]

@Noelia2000 I was going to buy an A7 but decided not to simply because I couldn't take the risk of ending up with another phone that doesn't work with a fitbit.  And neither the A6 or A8 were good enough.

[LanuzaFitbit]

Hello everyone.

As I mentioned previously, the A7 is not currently a supported device with the Fitbit app.

Also, please keep in mind that these forums are meant to discuss the Android version of the Fitbit app and not to ask for advice or reviews of a specific phone. Please keep the conversation on-topic. 

Feel free to reach out with any further questions.

[Noelia2000]

The samsung A7 2018, is compatible! The phone is very good.

[LanuzaFitbit]

Hello @Noelia2000.

Thanks for sharing your positive experience on the sitaution.

You can see in the list I shared above it is currently not part of the supported devices list. 

As long as the phone fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. That would explain why it is working for you, which is fantastic!

Feel free to reach out with any further questions.

[Noelia2000]

I talk about the experience with fitbit versa.
Thank you
...

[Noelia2000]

Excuse me, but I'm talking about fitbit compatibility with the phone. That is the minimum q you should find out to buy a fitbit product.
In any case they should update the list of compatible phones so that customers do not have to find out on their own. Thank you

[SunsetRunner]

My job just issues me with the Samsung A7 A750 and i loaded the Fitbit apps perfectly. What i noticed is my notifications, phone calls and messages Don't sync. I go to Bluetooth and my charge 2 does not pair. But my steps and workout sync. Has anyone noticed this?

[Dolphinden]

Hi I am having the same issue. I've uninstalled installed 5 times now and still can't get it to sync with my bluetooth to enable notifications to my alta.  I give up. That's two hours I won't get back. 

[karenarnold]

Hello...I eventually got it to work...but sorry to say I don't know what I
did to get it working..I kinda turned all off...and then it worked. Sorry
I cannot help you

[SunsetRunner]

I've been trying for the past 2 days i give up

[SunsetRunner]

Oh man i wished you knew this is driving me crazy.

[Noelia2000]

I'm sorry, it gets synchronized correctly

[Lynn507]

I am having the same issue with notifications on the a7 and fitbit have been no help past saying a7 isnt compatible but a8 when essentially they are the same phone.

Am thinking to change to garmin

[Noelia2000]

fitbit versa yes is compatible with a7

[SunsetRunner]

I have a Galaxy A7.. And a Fitbit charge 2.. Everything worked great for the first 8 months. But now the device will sync with the phone but will not send Notifications to your phone.. So not completely compatible..

[SunsetRunner]

There was an update on all platform, A7 and Fitbit recently and everything started to work. I did my happy dance that entire day.  Hope everyone else got the same updates and are happy again. Cheers.

[Ichie2013]

Hey there i just bought fitbit versa 2, and just found out i can’t even download the app into my samsung A7 (2018). How come it works on yours? Any hint?