12-15-2018 18:24
12-15-2018 18:24
My charge 2 keeps connecting to the pandora app on my phone (galaxy s9+) even though the charge 2 doesn't have music compatibility.
This means pandora is running in the background on my phone all day and draining battery. There is a feature in the Pandora app that stops this from happening, but it also stops me from listening to pandora in the car, which I do every day.
Is there any setting within the fitbit app or anything else I can do to stop my charge 2 from connecting to pandora on my phone?
12-16-2018 05:15
12-16-2018 05:15
@Kiraryan I am an iOS user and there is a way to connect to music, but that is with a feature known as MobileRun. Your phone supports MobileRun, but you need to be using MobileRun for music to play. The iOS version of the app only lets you use Apple Music, and I don't know if the Android version allows Pandora. Try the following -- tap on your exercise tile, then tap on the stopwatch (this is MobileRun). On the iOS version, there is a choice for Music Control. If it is on, try turning it off. If that doesn't help, then I am out of suggestions.
What indication are you getting that your Charge 2 is connecting to Pandora? Be as specific as possible.
I am going to move your thread to the Android forum, because I think there is another app setting that you might be missing.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
12-16-2018 06:39
12-16-2018 06:39
I just tried what you suggested and was not able to find any music control options.
There is a notification I get on my phone that says "Pandora is ready to be launched automatically by your bluetooth device" which is what shows up when I am in my car listening to Pandora. I just got my fitbit device a few days ago and when I first put it on this notification came up, and has been there since. Prior to my fitbit device, this notification has never popped up on my phone when I am not in my car with it running. Like I said, I know there is a setting in Pandora that can stop this from happening, but that also stops me from being able to listen to it in my car. Any help is appreciated.
12-18-2018 04:09
12-18-2018 04:09
@Kiraryan I knew my suggestion was a big shot in the dark. Like I said, I am an iOS user. I guess the music control is an Apple thing.
I am stumped. I hope an Android user can chime in with a suggestion. This Help article might help. You can contact Support. A tech just might be able to help you with this Bluetooth mystery.
BTW, Fitbit stopped selling the Charge 2 with the release of the Charge 3. Do you have a Charge 2 or a Charge 3? Even though the Charge 3 does not play music, I think it uses the same OS as the Ionic and Versa, which do. This might explain some of this behavior -- but you are the only user describing this problem.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.