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Charge 2 not compatible with my lg g6 phone or my galaxy 8

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‎06-03-2017 09:23

‎06-03-2017 09:23

Hi,

My husband and I just got new phones. The galaxy s8 and lg g6. Neither phones are comparable with my charge2. They won't sync. Is this something that will be fixed in the near future.

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‎06-05-2017 09:10

‎06-05-2017 09:10

Hi there @Coleman28608, it's nice to see new faces around the Fitbit Community. With the most recent phones it's possible are currently not on our list of supported devices. Such is the case of the LG G6 or Galaxy S8 as you have mentioned.

 

These phones have all the hardware requirements to be a supported, so it wont hurt to give it a try to the suggestions and workaround from this post.

 

See you around and let me know if you have additional questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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