05-06-2019
12:46
- last edited on
05-07-2019
06:32
by
LanuzaFitbit
05-06-2019
12:46
- last edited on
05-07-2019
06:32
by
LanuzaFitbit
My charge 2 is not working with notifications for my Nokia 6. It isn't pairing with my phone's Bluetooth(error showing : unable to pair coz of wrong pin or passkey). Though it is connected with my app but not with my phone's Bluetooth.
Developers please fix my issue. Include Nokia devices too for compatibility with notifications.
Moderator edit: Clarified subject
05-07-2019 06:36
05-07-2019 06:36
Welcome to the Forums @harsh_saxena_.
Thanks for sharing your feedback and interest adding the Nokia 6.
As you mentioned, this might be happening because the Nokia 6 is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.
As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps with the syncing.
If none of the above works, you could try to use a computer or another mobile device to try and sync your Fitbit to your account. Click here to get instructions on how to sync with other devices.
In the meantime maybe you could post about our Feature Suggestions board. That way other users can comment and vote on the idea to show their support. Be sure to read the FAQ to better understand how that board works.
Let me know if you have any further questions.