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Charge 2 only getting basic sleep info since app update

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‎07-18-2019 23:25

‎07-18-2019 23:25

Ever since the update to the app my Charge 2 HR has only been showing the basic sleep info. I've tried restarting it, I'm not using the 'start sleep now' function, I'm sleeping more than 3 hours and nothing has changed in the way I sleep and wear my fitbit... It's been tracking it fine for the last 2 years!

 

In fact I woke up a few times in the night and checked it was recording heart rate OK and it was fine. 

 

Any ideas on how to fix? I suspect it's the new app because I had no issues before. 

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1 REPLY 1

‎07-19-2019 07:20

‎07-19-2019 07:20

I have a Blaze and my mom has a Charge HR and we are both experiencing the same issue.  Sleep isn't being properly recorded.

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