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Charge 2 stopped receiving text and phone notifications, even after restart.

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‎05-08-2020 20:10

‎05-08-2020 20:10

I have not been receiving text or call notifications from my Samsung Note 9 for some time.  Tried restarting but still nothing.  Suggestions?

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‎05-09-2020 04:08

‎05-09-2020 04:08

I'm having this exact same issue

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‎05-09-2020 04:39

‎05-09-2020 04:39

It's a bug, and fitbit is not able to resolve it. Probably they will reply to your message saying that your phone is not on the list of the compatible devices. It's a standard message, the reality is that most of the clients are complaining and fitbit is not doing much about it.

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‎05-09-2020 16:51

In response to Mror

‎05-09-2020 16:51

Samsung Note 9 is a compatible device.  Wasn't at first, then added.  Working with a rep we got notifications to work on my device, but again it stopped working several months ago.  I keep restarting periodically in the hopes it had been corrected, but no such luck.

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