help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 stopped syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-30-2018 13:15 - last edited on ‎10-01-2018 08:04 by Fitbit Moderator

‎09-30-2018 13:15 - last edited on ‎10-01-2018 08:04 by Fitbit Moderator

My android phone has stopped syncing with the Fitbit charge2

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎10-01-2018 08:05

‎10-01-2018 08:05

Welcome to the Forums @nightrn12

 

Let's see what is going on and try to get your Charge 2 to sync again.

 

The first thing I'd like to say is to recommend that you try to follow the steps listed in this help article. They should definitely help out in getting your Fitbit to sync.

 

I'd also like to ask you some questions:

  • What phone are you using?
  • What Android version are you running?
  • Are you running the latest version of the app? Click here to read more about it.
  • Are you getting some sort of error message? What does it say?

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes