<ul class='lia-community-nav-node lia-nav-item-container nav-type-cat-container lia-nav-pos-left main_container hide_slide 1 cat-' data-node='nav-xmnuz23762' ><li class='lia-nav-header lia-nav-item'><button title='close navigation menu' class='menu_Close lia-nav-icon lia-nav-icon-left'></button><a href='/' aria-label='' title='' class='lia-nav-header-title'><span class='lia-nav-item-text lia-nav-header-text'></span></a></li><li class='lia-nav-item nav-item' data-nav='nav-EN' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/EN' data-trigger='nav-EN' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-FR' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR' data-trigger='nav-FR' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Communauté</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-DE' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/DE' data-trigger='nav-DE' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-IT' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/IT' data-trigger='nav-IT' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-SP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Comunidad/ct-p/SP' data-trigger='nav-SP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Comunidad</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-JP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%83%86%E3%82%A3/ct-p/JP' data-trigger='nav-JP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>コミュニティ</span></a></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories show_slide cat-EN' data-node='nav-EN' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/EN" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-EN' data-target='nav-EN'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-EN' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-support'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Help-Forums/ct-p/support'><span class='lia-nav-item-text nav-text'>Product Help Forums</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-EN' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6"><div class="product_icon product-charge6"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2"><div class="product_icon product-sense2"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4"><div class="product_icon product-versa4"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5"><div class="product_icon product-charge5"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3"><div class="product_icon product-inspire3"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Fitbit-Ace-LTE/bd-p/aceLTE"><div class="product_icon product-aceLTE"></div><div class="product_title">Fitbit Ace LTE</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Family-Accounts/bd-p/ace"><div class="product_icon product-ace"></div><div class="product_title">Ace & Family Accounts</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/sense"><div class="product_icon product-sense"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Versa-Smartwatches/bd-p/versa"><div class="product_icon product-versa"></div><div class="product_title">Other Versa Smartwatches</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Charge-Trackers/bd-p/charge"><div class="product_icon product-charge"></div><div class="product_title">Other Charge Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Inspire-Trackers/bd-p/inspire"><div class="product_icon product-inspire"></div><div class="product_title">Other Inspire Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxe"><div class="product_icon product-luxe"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-Scales/bd-p/aria"><div class="product_icon product-aria"></div><div class="product_title">Aria Scales</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/alta"><div class="product_icon product-alta"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flex"><div class="product_icon product-flex"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionic"><div class="product_icon product-ionic"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blaze"><div class="product_icon product-blaze"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surge"><div class="product_icon product-surge"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/One/bd-p/one"><div class="product_icon product-one"></div><div class="product_title">One</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Zip/bd-p/zip"><div class="product_icon product-zip"></div><div class="product_title">Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-Features'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Features/ct-p/Features'><span class='lia-nav-item-text nav-text'>Features</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-Features' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-features' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Feedback/idb-p/features'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Product Feedback</span></a></li><li class='lia-nav-item nav-forum board-premium' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-Premium/bd-p/premium'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit Premium</span></a></li><li class='lia-nav-item nav-forum board-appgallery' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-App-Gallery/bd-p/appgallery'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit App Gallery</span></a></li><li class='lia-nav-item nav-forum board-femalehealth' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Menstrual-Health-Tracking/bd-p/femalehealth'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Menstrual Health Tracking</span></a></li><li class='lia-nav-item nav-forum board-other-apps' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Third-Party-Integrations/bd-p/other-apps'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Third-Party Integrations</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-platform'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Platform/ct-p/platform'><span class='lia-nav-item-text nav-text'>Platform</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-platform' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-ios' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/iOS-App/bd-p/ios'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>iOS App</span></a></li><li class='lia-nav-item nav-forum board-android' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Android-App/bd-p/android'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Android App</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussions'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Health-Wellness/ct-p/discussions'><span class='lia-nav-item-text nav-text'>Health & Wellness</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussions' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-blog' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/The-Pulse-Fitbit-Community-Blog/bg-p/blog'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-blog lia-img-icon-blog-board'></span><span class='lia-nav-item-text nav-text'>The Pulse - Fitbit Community Blog</span></a></li><li class='lia-nav-item nav-forum board-fitness' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Get-Moving/bd-p/fitness'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Get Moving</span></a></li><li class='lia-nav-item nav-forum board-cooking' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Healthy-Eating/bd-p/cooking'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Healthy Eating</span></a></li><li class='lia-nav-item nav-forum board-weightloss' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Manage-Weight/bd-p/weightloss'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Manage Weight</span></a></li><li class='lia-nav-item nav-forum board-sleep' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sleep-Well/bd-p/sleep'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sleep Well</span></a></li><li class='lia-nav-item nav-forum board-mind_body' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mind-Body/bd-p/mind_body'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mind & Body</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-dev'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Developers/ct-p/dev'><span class='lia-nav-item-text nav-text'>Developers</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-dev' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-dev' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Web-API-Development/bd-p/dev'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Web API Development</span></a></li><li class='lia-nav-item nav-forum board-sdk' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/SDK-Development/bd-p/sdk'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>SDK Development</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-FR' data-node='nav-FR' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR" aria-label="Communauté" title="Communauté" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Communauté</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-FR' data-target='nav-FR'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-FR' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produit'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produit/ct-p/produit'><span class='lia-nav-item-text nav-text'>Produit</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-FR' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6FR"><div class="product_icon product-charge6FR"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2FR"><div class="product_icon product-sense2FR"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4FR"><div class="product_icon product-versa4FR"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5FR"><div class="product_icon product-charge5FR"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3FR"><div class="product_icon product-inspire3FR"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-bracelet-d-activit%C3%A9/bd-p/aceFR"><div class="product_icon product-aceFR"></div><div class="product_title">Ace bracelet d'activité</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseFR"><div class="product_icon product-senseFR"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-Montre-Connect%C3%A9e/bd-p/versaFR"><div class="product_icon product-versaFR"></div><div class="product_title">Versa Montre Connectée</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Charge/bd-p/chargeFR"><div class="product_icon product-chargeFR"></div><div class="product_title">Autre Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Inspire/bd-p/inspireFR"><div class="product_icon product-inspireFR"></div><div class="product_title">Autre Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeFR"><div class="product_icon product-luxeFR"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicFR"><div class="product_icon product-ionicFR"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaFR"><div class="product_icon product-altaFR"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2FR"><div class="product_icon product-aria2FR"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexFR"><div class="product_icon product-flexFR"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeFR"><div class="product_icon product-blazeFR"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeFR"><div class="product_icon product-surgeFR"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-et-Zip/bd-p/coachsaclipFR"><div class="product_icon product-coachsaclipFR"></div><div class="product_title">Aria, One, et Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-aide'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Aide/ct-p/aide'><span class='lia-nav-item-text nav-text'>Aide</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-aide' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-portableFR' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Portable/bd-p/portableFR'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Portable</span></a></li><li class='lia-nav-item nav-forum board-idees' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Commentaires-sur-les-produits/idb-p/idees'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Commentaires sur les produits</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussionsFR'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sant%C3%A9-et-Bien-%C3%AAtre/ct-p/discussionsFR'><span class='lia-nav-item-text nav-text'>Santé et Bien-être</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussionsFR' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-bienvenue' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Bienvenue/bd-p/bienvenue'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Bienvenue !</span></a></li><li class='lia-nav-item nav-forum board-sante' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Soyez-Fit/bd-p/sante'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Soyez Fit</span></a></li><li class='lia-nav-item nav-forum board-aliments' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mangez-sain/bd-p/aliments'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mangez sain</span></a></li><li class='lia-nav-item nav-forum board-sommeil' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Dormez-mieux/bd-p/sommeil'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Dormez mieux</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-DE' data-node='nav-DE' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/DE" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-DE' data-target='nav-DE'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-DE' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produkt'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produkt/ct-p/produkt'><span class='lia-nav-item-text nav-text'>Produkt</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-DE' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6DE"><div class="product_icon product-charge6DE"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2DE"><div class="product_icon product-sense2DE"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4DE"><div class="product_icon product-versa4DE"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5DE"><div class="product_icon product-charge5DE"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3DE"><div class="product_icon product-inspire3DE"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Aktivit%C3%A4ts-Trackers/bd-p/aceDE"><div class="product_icon product-aceDE"></div><div class="product_title">Ace Aktivitäts-Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseDE"><div class="product_icon product-senseDE"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Versa/bd-p/versaDE"><div class="product_icon product-versaDE"></div><div class="product_title">Andere Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Charge/bd-p/chargeDE"><div class="product_icon product-chargeDE"></div><div class="product_title">Andere Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Inspire/bd-p/inspireDE"><div class="product_icon product-inspireDE"></div><div class="product_title">Andere Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeDE"><div class="product_icon product-luxeDE"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicDE"><div class="product_icon product-ionicDE"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaDE"><div class="product_icon product-altaDE"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2DE"><div class="product_icon product-aria2DE"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexDE"><div class="product_icon product-flexDE"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeDE"><div class="product_icon product-blazeDE"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeDE"><div class="product_icon product-surgeDE"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-und-Zip/bd-p/gurtelclipDE"><div class="product_icon product-gurtelclipDE"></div><div class="product_title">Aria, One, und Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-hilfe'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Hilfe/ct-p/hilfe'><span class='lia-nav-item-text nav-text'>Hilfe</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-hilfe' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-mobilDE' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mobil/bd-p/mobilDE'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mobil</span></a></li><li class='lia-nav-item nav-forum board-ideen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Feedback-zum-Produkt/idb-p/ideen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Feedback zum Produkt</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-diskussionen'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Gesundheit-Wohlbefinden/ct-p/diskussionen'><span class='lia-nav-item-text nav-text'>Gesundheit & Wohlbefinden</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-diskussionen' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-willkommen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Willkommen/bd-p/willkommen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Willkommen</span></a></li><li class='lia-nav-item nav-forum board-gesundheit' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sei-fit/bd-p/gesundheit'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sei fit</span></a></li><li class='lia-nav-item nav-forum board-essen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Iss-gut/bd-p/essen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Iss gut</span></a></li><li class='lia-nav-item nav-forum board-schlaf' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Schlaf-besser/bd-p/schlaf'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Schlaf besser</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-IT' data-node='nav-IT' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/IT" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-IT' data-target='nav-IT'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-IT' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-prodotto'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Prodotto/ct-p/prodotto'><span class='lia-nav-item-text nav-text'>Prodotto</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-IT' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6IT"><div class="product_icon product-charge6IT"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2IT"><div class="product_icon product-sense2IT"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4IT"><div class="product_icon product-versa4IT"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseIT"><div class="product_icon product-senseIT"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5IT"><div class="product_icon product-charge5IT"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3IT"><div class="product_icon product-inspire3IT"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-trackers-di-attivit%C3%A0/bd-p/aceIT"><div class="product_icon product-aceIT"></div><div class="product_title">Ace trackers di attività</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Versa/bd-p/versaIT"><div class="product_icon product-versaIT"></div><div class="product_title">Altro Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Charge/bd-p/chargeIT"><div class="product_icon product-chargeIT"></div><div class="product_title">Altro Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Inspire/bd-p/inspireIT"><div class="product_icon product-inspireIT"></div><div class="product_title">Altro Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeIT"><div class="product_icon product-luxeIT"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicIT"><div class="product_icon product-ionicIT"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaIT"><div class="product_icon product-altaIT"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2IT"><div class="product_icon product-aria2IT"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexIT"><div class="product_icon product-flexIT"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeIT"><div class="product_icon product-blazeIT"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeIT"><div class="product_icon product-surgeIT"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-e-Zip/bd-p/rilevatoriIT"><div class="product_icon product-rilevatoriIT"></div><div class="product_title">Aria, One, e Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-guida'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Guida/ct-p/guida'><span class='lia-nav-item-text 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Charge 2 won't connect to any of my devices
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01-15-2018 08:10
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Jogger
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01-15-2018 08:10
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Recently purchased a Charge 2 and I can't get it to sync with any of my devices. I've tried an s4, s6, said and a LG g5 phone... no luck. They all keep coming up with the same error message:
Make sure your tracker is charged and turned on.
If there are other trackers by, make sure they are moved away.
Turn off Bluetooth on your mobile device and then turn it on again.
I have tried resetting the fitbit, Uninstall and reinstall of the app, force stopping, undoing the pairing and starting all over again... I have no way to go the computer route.
Any help or suggestions please?
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01-18-2018 12:51
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Jogger
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01-18-2018 12:51
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After several attempts over a 24 hr time period and contacting support over the phone it turns out it was the Bluetooth in the tracker. Went back to the store I bought it from and exchanged it, had it up and running within 10 minutes. Problem solved. Thank you.
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01-18-2018 07:37
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<strong>Fitbit Community Moderators</strong> ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. <strong><a href="/moderators"> Learn more </a></strong>
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01-18-2018 07:37
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A very warm welcome to the Forums @mikeysgrrrl.
That sounds quite bothersome.
It is possible that it could have to do with a tracker itself and thus I'd like to recommend that you do try to use a computer to know if the syncing goes through that way. If it did, then we could narrow down the issue. If it doesn't, then we can assume it is the tracker itself.
Look forward to your reply.
Best Answer01-18-2018 12:49
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Jogger
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01-18-2018 12:49
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It turns out it was the Bluetooth in the tracker. Exchanged it from the
store I purchased it from and had it set up and in use within 10 minutes.
Thank you.
store I purchased it from and had it set up and in use within 10 minutes.
Thank you.
01-18-2018 12:51
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Jogger
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01-18-2018 12:51
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After several attempts over a 24 hr time period and contacting support over the phone it turns out it was the Bluetooth in the tracker. Went back to the store I bought it from and exchanged it, had it up and running within 10 minutes. Problem solved. Thank you.
01-23-2018 09:09
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Hey @mikeysgrrrl.
Glad to know that everything is working correctly now. You can now reach any goals you set for yourself.
If you have the time, perhaps you could visit one of our Discussion boards. Lots of different topics to talk about in there with other Community members.
If you have any further questions, please let me know.
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